ProAktive Ltd is authorised and regulated by the Financial Conduct Authority under register no FRN310148 and holds full permission as a credit broker. ProAktive Ltd does not charge any fees to customers in relation to credit broking activities.
Consumers wishing to complain about a policy sold online or by email, can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumers/odr/
If you cannot settle your complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 0234567 and their address is: Financial Ombudsman Service, Exchange Tower, London, E14 9SR. Website: www.financial-ombudsman.org.uk
ProAktive Ltd. Reg No 4323903 England.
Authorised and regulated by the Financial Conduct Authority.
ProAktive Risk Management Ltd. Reg No 4812139 England. Vat No 829 3442 15.